Title: Insights from the 2021 LDO Index: The trends driving increased sophistication and digitalization in the modern law department
Available OnDemand
Duration:1 Hour


In this webinar we take you through the latest trends that we saw in the sixth edition of the Thomson Reuters Legal Department Operations (LDO) Index. As organizations large and small experienced a challenging year, we saw law departments seek to maximise their potential in three crucial areas: spend, technology and legal operations.

The LDO Index 2021 highlights how law departments have increased the use of legal technology, became more sophisticated in managing legal spending, and followed a corporate focus on ESG to significantly increase the requirement of diversity information from outside counsel.

In this conversational webinar, Gina Jurva and Carly Toward, will be joined by legal department leaders, and the group will reflect on the major findings of the LDO Index 2021.You will gain insight into how to benchmark your law department performance against your peers and gain an understanding of key practices enabling you to better control costs, drive efficiencies and optimize your law department effectiveness.

Key takeaways include:
  • How and why spend management sophistication is a key differentiator for law departments
  • How technology adoption is crucial in the way law departments pivoted in response to the pandemic
  • The major trends that have driven the overwhelming growth of legal department operations.

Gina Jurva, Manager
Enterprise Content, Corporates & Government
Market Insights & Thought Leadership
Gina Jurva, Esq. is an Attorney and Manager of Market Insights and Thought Leadership for Government and Corporates at the Thomson Reuters Institute (TRI). Ms. Jurva is a litigator and former state deputy district attorney in the San Francisco Bay Area where she prosecuted misdemeanor and felony cases, and later opened a criminal defense practice. Since joining Thomson Reuters, she has served as Senior Legal Writer and Editor focusing on courts, litigation, and justice. In her current role at TRI, Ms. Jurva leads content and multimedia thought leadership activities to highlight solutions to some of the world’s most pressing private and public sector challenges including issues impacting courts and justice, innovations in corporate legal departments, government fraud, waste and abuse, anti-money laundering (AML), human trafficking, national security, and public safety
Carly Toward
Senior Director, Proposition Management Corporates Leg
An attorney with long history of working with corporate legal departments, Carly's focus has been on helping legal departments perform better. In her current role as Sr. Director, Carly leads growth strategies for corporate legal and is a regular speaker on legal operations and technology trends authoring several publications on the topic.
Nicole Rahimzadeh
Director of Legal Operations, Stericycle
Nikki Rahimzadeh is the Director of Legal Operations at Stericycle, a leading provider of medical waste and document destruction services. Nikki has expertise in all aspects of law department management and legal operations, including strategic planning, outside counsel management program design and governance, metrics and analytics and change enablement. She has deep experience in working with global law departments on financial planning and management, resource allocation and strategic technology solutions. Nikki holds a J.D. from the University of Wisconsin Law School.
Joe Fischetti, Head of Legal Operations and Technology,
Joe Fischetti is Head of Legal Operations and Technology at Public Service and Enterprise Group (PSEG), a publicly traded integrated generation and energy company. Joe is a strategic, technical and creative HR and Operations Leader with a passion for talent development, operational excellence and data analytics. With over a decade’s experience in legal and HR operations roles, Joe has demonstrated his ability to leverage data analytics to address organizational initiatives in complex and ambiguous environments.